Senior Living Financial Specialist and VIA Contact Center are now Catalyst Senior Living Solutions—your trusted partner in contact center excellence and financial resource expertise.

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Say Goodbye to Lost Leads and Hello to Higher Occupancy

Catalyst Senior Living Solutions combines seamless contact center services with expert financial advocates to help senior living operators achieve higher occupancy.

Say Goodbye to Lost Leads and Hello to Higher Occupancy

Catalyst Senior Living Solutions combines seamless contact center services with expert financial guidance to help senior living operators achieve higher occupancy.

Designed for Industry Leaders Like You

Breaking Free from Industry Barriers

The senior living industry faces critical inefficiencies in lead management, with lost sales opportunities and disconnected financial processes. Both families and communities struggle to navigate the path forward, hindering occupancy and growth.

The Catalyst Difference

From first contact to financial clarity, we streamline the lead management process to help you focus on what matters—your residents. Data-Driven. Family-Centered. Operator-Focused.

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Customized Services

No one-size-fits-all approach. Every operator is unique, and so are our solutions.

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Enhanced Family Experience

Simplify the journey with seamless contact center and financial advocacy.

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Actionable
Insights

Real-time data helps your team optimize efforts and improve outcomes.

The Smarter Way to Manage Senior Living Leads

Our lead management solutions

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A US-Based Contact Center that acts as an extension of your sales team from first contact to scheduling qualified tours on behalf of your community.



  • Speed to lead: 10 minutes or less.
  • CRM integration for seamless operations.
  • After-hours and weekend support to keep your sales team off the clock.
  • Advocates trained to reflect your unique sales philosophy.

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Catalyst Financial Advocates help seniors and their loved ones understand, navigate, and access every available financial resource to make senior living attainable.



  • 30+ financial resources in a one-stop-shop.
  • A dedicated team of expert advocates with more than 100 years of experience in senior living and funding resources.
  • Customized approaches for every unique financial scenario.
  • Real-time qualification processes to close leads faster.

How It Works

Partnering with Catalyst Senior Living Solutions is simple. Whether you choose one service or both, our solutions are designed to streamline your lead management and deliver more qualified leads to your communities.

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STEP 1

Choose Your Service(s)

We offer two seamless solutions that work together or independently to drive occupancy and financial confidence:

  • Catalyst Contact Center: Engage, qualify, and convert more leads with a dedicated contact center that acts as an extension of your sales team.
  • Catalyst Financial Advocates: Help seniors and their families navigate financial options and unlock resources to afford senior living.

STEP 2

We Integrate & Customize

Our team integrates with your CRM, tailors our approach to reflect your sales philosophy, and ensures smooth collaboration with your existing team.

STEP 3

We Engage & Convert

  • For Contact Center Services: We handle inbound and outbound inquiries, ensuring no lead is lost. Our team books qualified tours and keeps your pipeline full.
  • For Financial Advocacy: We assess financial situations in real-time, helping families access 30+ funding resources to make senior living attainable.

STEP 4

You See the Results

With better-qualified leads, a streamlined process, and expert financial guidance, your community experiences:

Check_Catalyst  Higher occupancy
Check_Catalyst  Stronger conversions
Check_Catalyst  More financially confident residents

Why Catalyst?

A catalyst is someone who, through selfless actions, inspires and empowers others—professionally and personally—to achieve greater fulfillment. At Catalyst Senior Living Solutions, we strive to embody this role every day.

We aim to be the spark that supports senior living communities and families with solutions that foster meaningful connections, break down barriers, and enhance life experiences. For us, every interaction is a chance to create a positive and lasting impact.

Optimize Your Pipeline, Empower Your Team

See how a partnership with Catalyst will boost your bottom line. 

SCHEDULE YOUR CONSULTATION TODAY